Help Videos

How to make recordings
Kate shows how to switch on and record on to a label.

Using your PENfriend as an MP3 player
Using PENfriend as a scrollable .MP3 music player

Adjusting sound on your PENfriend
How to adjust sound on your PENfriend

How to increase the volume on RNIB PENfriend
Make your PENfriend louder with a simple click. It's a scrolling function.

How to record onto stickers with RNIB PENfriend
Instructions on how to record audio into stickers and all the other useful accessories using your PENfriend.

How to fix PENfriend
Instructions on how to reinstate the sd card if it becomes dislodged. If you drop your pen or it gets knocked, it could suddenly stop working, here's what to do first.Q How do I reset my PENfriend?A There is no magic reset function, please contact info@touchspotaudio.com for advice.Q Can I record more than once on a sticker?A Yes, every sticker can recorded on and re-recorded on as many times as you like.Q Does the size of the sticker dictate the amount of audio it can hold?

Audio cards for Christmas and Diwali
Touchspot Audio have created yet another way to expand the reach of PENfriend for the blind and visually impaired. Here are 3 lovely Christmas cards designed by Jill Newton. They have braille, a sound spot for recording a personalised message using PENfriend, access to an audio description from the artist about her designs, and some music. All made available with PENfriend or via QR codes. What a warm and wonderful way to spread joy at Christmas. There is also a delightful Diwali card with the same functions.

Talking Menus for Visually Impaired
Recently there was a case of a VI person complaining that she was not informed of various allergens in the restaurant menu. In fact the menu was very text driven. This video shows how to make the menu tactile and sound enabled at low costs.